Microsoft Dynamics 365

 

Customer expectations and engagement are changing. It is imperative for organisations to embrace technology, not only to stay profitable but to be innovative and competitive as well.

Microsoft Dynamics 365 is changing the way businesses work. It is a foundation of streamlining business processes, insights to make decisions quicker and connecting with customers real time, addressing their customer needs when they need it with the right product, solution or service.

It is vital for business to increase productivity, respond to queries on the go. Dynamics 365 Powered by Cloud, supported by Data and driving Intelligence is equipping companies to succeed.

Key Benefits

1.Ensuring lasting relationships with customers
2.Improved Efficiency and Productivity
3.Actionable Insights
4.Safe and Secure Customer Interactions
5.Well Integrated with your Business Applications.

Microsoft Dynamics – Sales

Microsoft Dynamics for Sales provides you actionable insights to connect with customers. Inspire your sellers to achieve more to better manage their relationship with customers. Feature like tracking which emails were opened, which attachments were opened staying engaged with customers.

The Sales module gives you a single source of customers and prospects to help enable you to close sales. The dashboards gives you the picture at your finger tips empowering you to stay better engaged with customers and prospects. It gives you the view of the opportunity pipeline, what’s new, open leads and most likely to close prospects.

Microsoft Dynamics for Projects

Dynamics 365 for Project Service Automation empowers your organisations to manage projects with confidence that leverages the customer relationship to help incorporate a customer centric project delivery approach.

Microsoft Dynamics – Customer Service

Establishing a customer services engagement that leads to loyalty. Empower your customer service agents with the right information to support to enhance customer interaction.

Microsoft Dynamics 365 is a fantastic option for CRM; advantageous for sales drive, productivity, business intelligence, and campaign management. It's also useful to solve customer queries, doubts, and issues. Leverage the power of this comprehensive Microsoft tool with GLMS.

Source: Microsoft Dynamics 365

Location: Australia

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